Otame games (“Otame” “we” or “us”), are responsible for respecting your privacy and the integrity and security of your personal information. This policy applies to all of the games, websites, apps, and services owned or operated by us on any platform or place. We reserve the right to edit, change, renew or remove some or all of this policy. Each time you access our services, the updated version of the policy applies, and you agree that the personal data or information we collect will be subject to the updated version of this policy. By downloading, accessing and/or using our services, you agree to the collection and use of your information by this policy, including consenting to Otame’s and our partners’ use of your data for the purposes as described below. If you are concerned about providing information to us or you don’t want us to use it as described in this policy, you can choose not to use our services.
What data we collect
The personal data we collect will depend on the conditions and services you use. We collect data in three ways: (a) the data you provide to us; (b) data we collect automatically; and (c) data we collect from our partners.
Data you provide to us
- Contact information (such as name and email address).
- Your messages to the services (such as chat logs and player support tickets).
- Limited and token payment information can be collected when making a purchase.
- Other data you choose to provide to us.
Data we collect automatically
- Data about your game progress.
- Your ip address and mobile device identifiers (such as your device id, advertising id, mac address, imei).
- Data about your device such as device name and operating system, browser type and language.
- General location data (if needed and allowed).
- Precise geolocation data (gps, with your permission).
- Data about your use of the services, such as game data and your interactions with other players within the services.
Data we collect from our partners
- Data we receive if you connect a third party tool (such as facebook or google) to the services.
- Demographic data (for example, to determine the rough location of your ip address).
- Data to combat fraud (such as cashback abuse in games or click fraud in ads).
- Data from the platforms the games run on (such as verifying the payment).
- Data for advertising and analysis so that we can provide you with a better service.
Why do we collect your data
- Like all other companies and service providers, we collect your personal information or service usage data to improve the services we provide to you. Also we collet your data to:
- Provide our services better.
- Maintain and improve our services.
- Develop new services.
- Provide personalized services.
- Measure our services’ performace.
Who can access your data
- During the time you use the services we provide to you, any platform and service provider we partner with can access your data and process it for their own purposes. (for example: an app store that you downloaded our game from can manage your data)
- In order to fight cheating and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
- We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
- We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including hosting and maintenance, on-going development, analytics, customer care, marketing, advertising. We may also share information with advertising partners who distribute advertising in our services.
- Our services are global by nature and your data can therefore be transferred to anywhere in the world.
Your rights and authorities
- You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your android or ios device.
- If you request, we will provide you a copy of your personal data in an electronic format.
- You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off gps location sharing in your mobile device settings.
- We will respond to all requests within a reasonable timeframe. You may also contact your local data protection authority within the eea for unresolved complaints.
- You can opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.
Cookies and other services
Like most online services, we and our partners use cookies and similar technologies to provide and personalize the services, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the services may then not function properly.
How do we protect your data
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
We only keep your information for as long as we need it to provide our services to you and fulfill the purposes described in this policy. We conduct periodic status checks to review when personal data should be deleted. However, when processing your personal data for various purposes, the actual time the personal data will be stored will depend on the circumstances. When we no longer need to use your information and retain it to comply with our legal or regulatory obligations, we will remove or personalize it from our systems so that we cannot identify you.
Contact us
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, you can contact us at support@otame.games